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Also see: https://www.messagebird.com/en/

Though, getting your own business-API would be cheaper, I've heard WhatsApp is very picky about granting those and instead prefer you work with a third-party partner instead [0].

Then, there's click-to-chat for simpler communication if the client's WA number is known [1].

[0] https://faq.whatsapp.com/en/general/26000239/?category=52452...

[1] https://faq.whatsapp.com/en/general/26000030/?category=52452...



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