I wish we'd develop a similar agency to the US Digital Service. I think any modern government should have a digital/IT branch... a MIO (Minster of Informatics) etc. I know it's idealistic but I think we could pragmatically solve Canada's digital issues carefully without costing us billions in consultant-overloaded failures.
There's the Canadian Digital Service, modelled after the UK's Government Digital Service (GDS). Provinces like Ontario are also creating their own Digital Services groups, and Ontario's online services have improved tremendously because of it.
That's good to know. I was/am interested in working there. I might apply anyway just for the experience (currently not working in software development, but I'd like to get back into it).
Shared Services was setup to handle the (relatively speaking) easier part of the "digital issue": infrastructure. And, by public accounts, it's been a disaster.