Canadian here, but left 20 years ago, but I read CBC news daily.
That Phoenix pay system was a total cluster that lasted for years. I remember reading headlines and thinking “they haven’t fix it yet?”.
Made the ACA website in the US look like a resounding success. People were literally not getting paid for months (years?) and the gov’ts was like “working on it!”.
They still haven't fixed it. My partner works for the federal government. She was bumped up to a new pay scale and suddenly stopped being paid for 2 months. When she did start getting paid it was at the old level and she hasn't received the missing 2 months salary yet. She had to open three separate cases to 1) receive the missing pay, 2) have her pay scale updated in the system, and 3) receive the difference between her old salary and new salary for however long they continue to pay her at the old rate.
One of her coworkers hasn't been paid in almost 6 months.
That Phoenix pay system was a total cluster that lasted for years. I remember reading headlines and thinking “they haven’t fix it yet?”.
Made the ACA website in the US look like a resounding success. People were literally not getting paid for months (years?) and the gov’ts was like “working on it!”.