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> “Got a cheery confirmation email from Google saying, ‘Thanks for contacting us!’ and that it might be a while until the issue is resolved. I assume that’s because this is the point where finally a decision has to be made by a human being. It is annoying indeed.”

It should be nearly automatic. The procedure given by DMCA is:

1. Someone claiming their copyright is being infringed (CLAIMANT) by material hosted at a particular service files a DMCA notice with the service.

2. Service checks the notice to make sure that it contains all the required information. Let's assume that it does.

3. Service takes down the allegedly infringing work and notifies the alleged infringer (ACCUSED).

If the content was infringing, it probably ends here. If the accused believes the work was not infringing, we continue...

4. Accused files a counter-notice with the service provider, saying that the work is not infringing.

5. Service provider notifies the claimant of the counter-notice.

6. Service provider is required to restore the material from 10 to 14 business days after receiving the counter-notice, unless the service provider receives notice from claimant that claimant has filed an action seeking a court order to restrain the accused from engaging in infringing activity relating to the material on the service provider's systems.



Nearly automatic, yes. But step 6 requires a statutory minimum waiting period of 10 business days, to allow the claimant time to file a lawsuit and notify Google of it. Google probably has the lawsuit notification handling sufficiently automated as not to add any additional delay, but if counter-notices are rare enough, this may be manual involving a check with Google legal.




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