From the point of the student, the TL quality being low is a huge minus, plus the fact that they are also busy means that you don't get that much help.
From the point of the business, I can see the trade off. Running a cheap shop is essential for the kind of deal they offer: A time-capped value-capped full-risk sharing agreement.
Lambda's model could have much, much higher quality if there were a less restraining cap on the ISA, but that will affect sign-ups and might increase the trouble of the people that fall-off the track.
I dont know what is the best positioning of price-quality, but I'm sure many people would prefer to pay more through ISA to have a higher success rate and stronger guidance.
That said, Lambda is really just 3 years old, they need to figure out a million things.
From the point of the business, I can see the trade off. Running a cheap shop is essential for the kind of deal they offer: A time-capped value-capped full-risk sharing agreement.
Lambda's model could have much, much higher quality if there were a less restraining cap on the ISA, but that will affect sign-ups and might increase the trouble of the people that fall-off the track.
I dont know what is the best positioning of price-quality, but I'm sure many people would prefer to pay more through ISA to have a higher success rate and stronger guidance.
That said, Lambda is really just 3 years old, they need to figure out a million things.