I was a sysadmin since 17 and a client-facing, on-prem AWS consultant for F200 and startups in the early days.
A lot of big companies outsource their IT to the cheapest vendor, who, in turn, outsources roles to onshore/offshore. There's not necessarily incompetence by virtue of people from elsewhere in the world, but there is sufficient incompetency, second-stringers and lack of accountability because of all the bureaucratic layers and indirection in the responsibilities. As such, technical debt, confusion and substandard work thrives because of all the vampiric technology "ticks" consulting companies who maximize profit before customer value.
The way-out is for companies to directly hire fewer but better technical employees, employee-ownership and not jumping on the IPO bandwagon because of the perverse motivations of publicly-traded companies.
A lot of big companies outsource their IT to the cheapest vendor, who, in turn, outsources roles to onshore/offshore. There's not necessarily incompetence by virtue of people from elsewhere in the world, but there is sufficient incompetency, second-stringers and lack of accountability because of all the bureaucratic layers and indirection in the responsibilities. As such, technical debt, confusion and substandard work thrives because of all the vampiric technology "ticks" consulting companies who maximize profit before customer value.
The way-out is for companies to directly hire fewer but better technical employees, employee-ownership and not jumping on the IPO bandwagon because of the perverse motivations of publicly-traded companies.