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But then you don't have my informal name. When I receive an informal update email, it would be clunky to have it begin Dear Max Barraclough.

You can't automatically deduce that the way to address me informally is Max, without making assumptions that will break outside the English speaking world. See Points 18, 24, and 30.

The W3C suggest that one way to handle names is to have a Full name field and a What should we call you? field.

https://www.w3.org/International/questions/qa-personal-names



If the database owner is not billing you, he probably doesn't need your formal name, so he can have just one column, and call it "name".

Otherwise, yes, he'll need the 2 columns.




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