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Saw this thread -- thanks for sharing again! Here's some more context:

I'm Mike, co-founder at Zapier and head of Zapier Labs. Today our Labs team is launching a public version of Zappy: a fast, free screen capture tool that we built for our remote team. At Zapier, we have 300+ teammates working from across the globe with no central office—we've been fully remote since day one. We've learned that increasing communication bandwidth is crucial when you're working remotely.

I wanted a tool for screenshots/GIFs to supplement apps like Slack, but nothing on the market had the mix of speed and features we were looking for. So, built it internally. Zappy is a cornerstone of how we work at Zapier, nearly everyone at Zapier uses Zappy every week (voluntarily)! And we want to share it.

Why share now? People around the world just experienced a sudden shift to remote work—and we know life sans-office comes with unique challenges. We want to share our experience and make that transition a little easier.

Our goal with Zappy was to provide a screen capture experience that was so fast, people would actually want to use it to communicate. To capture something, you hit a keyboard shortcut, draw a square, and press enter. Zappy copies the image to your clipboard so you can paste it anywhere (or provides a path to your GIF/video).

You can draw annotations, record a selfie view, and stitch shots together. Captures support image, GIF, and MP4 formats. One of my favorite features is being able to grab past captures from the Mac menu bar, instead of digging through folders.

We're working on more features, too, like self-hosted captures on S3, sharing permissions, and a Zapier integration. :-)

Zappy is free to download and use for anyone (you'll need a free Zapier account to log in once). And, for paid Zapier customers, you'll get free capture hosting while it's in early access.

I'd love to hear your feedback and ideas. I hope you find Zappy useful!




Hey Mike, congrats on the launch, Zappy seems like a handy tool so far. Here's some quick feedback:

- The signup process felt disjointed. I was excited to give Zappy a try but then fell into a Zapier signup and onboarding flow with Zapier messaging, etc. I was greeted with a Zapier trial when all I really signed up for was Zappy? Anyhow, not to nitpick but the experience and value perception here could be better. I understand Zappy is an acquisition tool but think it could be more relevant, example, when I actually do take a Zappy, poke me with an automation suggestion on how i might leverage Zapier to easily share that to a slack channel..

- I honestly could not figure out how to use Zappy. I installed the tool successfully, clicked the donut in my top bar and couldn't figure it out. I finally realized you have to click the orange donut in the drop-down to activate the tool. Suggestion, instead of your empty state CTA being a push to join a Zapier paid plan, make it an arrow pointing to the orange donut, I bet you a donut that'll alone increase conversion on # of Zappy's taken. Run an experiment and let me know. I bet this also represents a large friction point for your users.

- How do I delete a Zappy? I still can't figure this one out.

- I am unable to create a shortcut. I keep pressing "press combination" but can't seem to create a shortcut.

One thing I always try to strive towards is extreme empathy for the user, literally put yourself into the shoes of your customer and make every effort to see/experience the product through their mindset. Complexity is an unfortunate aspect of most products, the good products just do a good job of emerging users into that complexity.


I had the same reaction. Luckily I saw your post about "clicking the donut" and then realized how to run it. Also to uninstall - you first have to quick - click on the gear in the "donut" and then delete application.


Congratulations. What is better about your solution compared to, say Greenshot? What would convince me to switch to your tool instead of Greenshot? https://github.com/greenshot/greenshot


Zappy is macOS only and Greenshot is Windows only, so they don't overlap in terms of audience.


Greenshot exist also for Mac. The Mac version has been released on 2017, take a look here: https://getgreenshot.org/2017/01/10/mac-os-launch/


Why do I have to sign in to zapier? Also, what data are you collecting with mixpanel?


I don’t like the idea of creating an account or signing in to Zapier for such a tool. It should be optional. Those who want to use it with Zapier could login, and others can just use it as a standalone tool.


> Saw this thread -- thanks for sharing again!

Thank you for sharing this on HN. You are the Co-Founder and posted on Show HN[1] before this thread but this thread posted by someone else gained more steam.

[1] https://news.ycombinator.com/item?id=22814387


The tool seems very nice and I totally get the problem. I tried finding a reliable and feature complete screen capture tool for so long now. But it's kind kind of frustrating that you need to login to use it. Especially when there is no need (unless you want to use the cloud features). Why does it need log in?


Thank you for giving it a try! This project quickly went from internal tool to launch-ready. We prioritized getting something live ASAP to help teams going suddenly remote. And the simplest path was tying everything to a login. Feedback noted though and we're considering ways to decouple this going forward.


Glad to hear that, hope it crosses my radar again.

If a product requires online credentials to use it, but the use-case doesn't demand them, I delete it.

It's nothing personal, there's just not a bright line from "take a screenshot, mark it up, make a video etc." to "login to some site", so off it goes.


I love the idea of fast quick video demos, but I think some sort of transcription is required for the audio.

Videos are great, but they aren't searchable in Slack. And when you're trying to share team knowledge, the text is important.

A descent transcription would be a good start.


If you do self hosting on s3 I'd jump on it - Monosnap has that feature and I still use a very old version just to keep it (they since switched to subscription pricing and I can't justify SAAS for screenshots!)


Can't you just mount AWS onto your local machine so that any screenshot program can save to it transparently? Like FUSE for AWS? I haven't done this recently, but it has to be possible.


"I wanted a tool for screenshots/GIFs to supplement apps like Slack, but nothing on the market had the mix of speed and features we were looking for."

Did you have a look at Jumpshare (https://jumpshare.com)? We offer video recording, screenshot capture + annotation, file sharing, and more - all wrapped up in an easy to use Mac menu bar and Windows system tray app. On quick capture (or upload), it copies a shareable link to the clipboard so you can quickly share it anywhere. :-)


Happy Jumpshare user here! Invaluable for sharing quick videos for my workflow.


Are you related to CloudApp? Your interface is very similar: https://www.getcloudapp.com/


We're not related to them but I like to believe our app is superior in terms of features which cannot be found in Cloudapp, such as the ability to preview over 200 file formats online, supporting folders, team dashboard, receiving files from anyone without requiring them to have an account, ability to draw and change webcam modes during recording, supporting voice clips and note taking tools, and more.

The reason for so many features is because we've been working on our platform since 2012 and we continue to add more features every month.


no, they just copied it.


Can you port it to Windows? Windows has, from what I can tell, no decent screenshotting + annotating tool that compares with Skitch or any of the Mac alternatives.

Lightshot comes the closest to a decent, light, free alternative but it's still not ideal.

The built in Windows tool is nice (win + shift + S) but there's no arrows, it's a faff to get straight lines and it's just up to the quality of the OSX tools.

I started making one but like all side projects it just sits there waiting for that elusive "free time".

Thanks


I recently discovered greenshot. It's not perfect but I found it covered 95% of what I wanted while putting together some tutorial content recently (drawing decent arrows, highlighting important regions, etc)


Try ShareX, I used to use Greenshot but ShareX has more features like video recording.


you should take a look at sharex it is the most amazing piece of software running on windows.

I am amazed it hasnt been ported to linux yet


When I was using Windows, I used ShareX that was working really well.


Windows 10 has a very nice app called Snip & Sketch. Just type snip after pressing Windows button.


It's good for captures, but awful for annotations. Try the following:

- Draw a straight line on an image (you have to pick the ruler, then draw along the ruler)

- Drawn an arrow on an image (not freehand)

- surround something with a box

- Add some text

It just falls too short



I’ve been quite happy with Lightscreen on Windows.


Snagit?


FastStone Capture?


I second that. It's stupid powerful, and costs only 20$ for lifetime licence.


I’m an early user of GetCloudApp that signed up when it was $40/year. It’s now over $100/year. It does what you offer and it’s lightweight.

They also let me use a custom domain as part of their platform. That makes it look like the images are hosted by me and not them.

I’d have switched a long, long, long, time ago if they didn’t have that feature.

Might make sense to also add that to your tool.


I created a Zapier login and was immediately greeted with an email saying "Your 14-day free trial is now active." That's very confusing, considering the default plan is called "Free" and is marketed as "Free forever".


Any plans to make a web version of it? Or maybe API/SDK or ZAP to upload img/video? The main problem with current tools like Loom or Cloud app is ability to work on Linux.


Any chance you can make one version for Windows?


Use shareX on windows. It's amazing. Although it doesn't have the selfie capture option.


Sounds good. I'll try that.

I'm not interested in the selfie tool.


I can second that. It is actually beyond amazing, and I'm not one to say that lightly. Not only it does screenshots, but it has editable annotations, records gifs or videos, has complete keyboard support, and uses only 5MB RAM.

As well as having a bunch of useful tools for people working with screens, such as ruler, color picker, and a QR reader.


I'm really happy with that.

It can things I didn't know I would like to have :D


Yes, and it's a recurring theme. In Portuguese we have a word "esmero", which is very applicable. It means something made with extreme care and craftsmanship.

For example, I once needed to take a very precise crop off a screenshot, and thought "it would be nice if there was a way of fine tuning the mouse position". My first thought was somehow using the arrow keys, I pressed one of them and voila! The mouse moved a single pixel in that direction.

It's hard to pinpoint in specific features, but the best description is that ShareX is a very well laid out workshop, with everything within reach and nothing in the way.


Yes -- I figured this would be popular feedback. We're considering how to do this!


Perfect :)


Try this on windows 10: windows + shift + S


Yeah I'm aware of this functionality but you need one more extra tool for the text/symbols and it gets even more complicated with gifs.


Are there any other tools you've built internally that you can share info about?


This is amazingly clever "remote work" marketing. Congrats on shipping this!


How is this different from/better than puush/ShareX?


The primary feature is speed. We designed Zappy to work "in flow" and minimize the number of keyboard/mouse interactions. The critical path is: cmd+shift+1 (or whatever shortcut you want) -> drag a box -> press "enter" to immediately get a shareable image (or URL for paid) on your clipboard.

In addition to speed, it's an all-in-one tool that does annotations, GIFs, and screen recording (with optional audio and selfie camera) and we optimized those flow for speed, too.


That is exactly how shareX works.

In comparison, shareX is far more feature rich with the exception of selfie capture.

However, it appears that shareX is only available on Windows and Zappy only on Mac


this featureset sounds like exactly what i need. thank you for sharing it!


I was expecting something completely different and far more exciting. This is Zapier after all, so I was expecting that this was going to be a tool where you could point it at some program on screen and get data / events from it to integrate with the rest of the Zapier suite. I was hoping for something that would undermine the robotic process automation industry using clever computer vision.

Oh well, maybe it can evolve into that.

If you're compiling feature requests, it would also be nice if this could generate simulations in SCORM format for e-learning: that will help for onboarding.




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