> Apple can control the user experience on the device you bought without forcing a 30% surcharge against the competition.

I don't disagree with you.

My response was meant to be general, not a direct response to the article. I didn't mean to imply that Apple gets everything right. I just wanted to express how all the things that HN thinks Apple gets wrong, are exactly the things that I (and many others) value deeply and pay a premium for.