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I agree, but I also think we demand conflicting things from Google.

On one hand, we expect them to innovate and disrupt with new experimental products - then we get annoyed when they discontinue the ones that don't take off. ...and now we are criticizing them for not consolidating overlapping apps.

Do we ask startups not to launch products they think will compete with existing messaging apps? In reality Google operates (somewhat) like a collection of startups.

It's a messy marketplace for apps. Is it really sooo bad that giant Google has a couple different apps for messaging? We should also acknowledge that they are consolidating them (at least Hangouts and Meet).

Maybe they could do a better job, but our negative reactions to them are out-sized.



Bluntly everyone else of Google's size does significantly better, so people's expectations are reasonable.

Google simply has bad product management propped up by the huge legacy cash pile they have from advertising.


It's not exactly "legacy" cash. They make significantly more money each year than in the previous year. Their revenue is still growing fast, roughly 20% per year: https://www.statista.com/statistics/507742/alphabet-annual-g...




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