The problem is not that jobs get automated away. Efficiency in of itself is a good thing.
The problem is that the gained efficiency is often not used to improve the lives of all (former) participants: There is little responsibility towards employees and customers. Businesses are not seen as communities, neither by employers nor by employees.
Leaders, owners, investors, employers and other powerful actors profit disproportionally, because their decisions are not tied to a holistic responsibility but only to financial metrics (which are also directed by them; a whole other problem).
There are also actors with higher (or sufficient?) ethical standards that will invest efficiency gains like you describe to educate and train their employees or at least give them the financial means. This inspires loyalty and trust.
The problem is that the gained efficiency is often not used to improve the lives of all (former) participants: There is little responsibility towards employees and customers. Businesses are not seen as communities, neither by employers nor by employees.
Leaders, owners, investors, employers and other powerful actors profit disproportionally, because their decisions are not tied to a holistic responsibility but only to financial metrics (which are also directed by them; a whole other problem).
There are also actors with higher (or sufficient?) ethical standards that will invest efficiency gains like you describe to educate and train their employees or at least give them the financial means. This inspires loyalty and trust.
I'm longing to hear more about such cases.