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This is all too common.

A friend told me about his company where the IT decision makers were largely centralised, physically near their cloud servers and they frequently discounted the measurable and serious difficulties of internal tech consumers suffered in other locations for years, even though their architecture would have made it comparatively easy to rebalance things for a more global approach.

Early in my career we were told of a major reorganization of my then company's network shares, required "Because of Compliance" - only once it was underway and some key points still needed to be clarified did it become clear that Compliance was not even aware of the project! Nothing happened to the individual who had lied and diverted substantial resources needlessly. The individual was not even a member of the department, so saw zero benefit either.



A fun one I experienced was awful VOIP call quality due to a policy requirement that all company network traffic route through the headquarters office, and all the latency that introduced for anyone who worked from one of the (many) other offices.

Then one day the director of sales had a rather important call with a major prospective client while they happened to be visiting one of the regional offices. We were enjoying absolutely stellar-sounding phone calls within 48 hours.




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