"Technology sucks" in my eyes just means there is a mismatch between expectations and reality.
People expect their technology to solve their problems. But often their problems have nothing to do with their technology, and anything to do with outside aspects like how they use it.
E.g. during Corona one boss at a institution I know bought a incredibly expensive Video conferencing "thing" and expected it to run incredibly smooth, which it didn't, because he neither was willing to invest into the buildings bandwidth/latency nor did he make sure the people on the other side also had that bandwidth/latency as well.
People like to believe into technology, like they would believe into gods or magic words: they don't want to understand how it fits into the world they are part of: they just want it to make their problems go away.
People expect their technology to solve their problems. But often their problems have nothing to do with their technology, and anything to do with outside aspects like how they use it.
E.g. during Corona one boss at a institution I know bought a incredibly expensive Video conferencing "thing" and expected it to run incredibly smooth, which it didn't, because he neither was willing to invest into the buildings bandwidth/latency nor did he make sure the people on the other side also had that bandwidth/latency as well.
People like to believe into technology, like they would believe into gods or magic words: they don't want to understand how it fits into the world they are part of: they just want it to make their problems go away.