Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Engineer turned B2B founder here. I've sold to a lot of large $100M+/year businesses at this point, so feel decently qualified to answer this question. The top three things that helped me:

1. Listen to yourself pitch. Ask people you talk to if it's OK to record the pitch and then listen to it repeatedly and take notes. It will be painful, and you'll notice so many things you hate, but you will get better. This is the number one thing that helped me get better.

2. Understand your customer. Really understand them. What are their hopes with buying your product? What are their fears if they make the wrong choice, or no choice at all? The stuff that's really at the core of these questions-- it's deep, personal, often embarrassing stuff people won't just tell you. Getting at this sort of thing is a skill. If you do it well, you'll not only sell better, you'll have a better sales process, and probably a better product.

3. Read Influence: The Psychology of Persuasion (https://www.goodreads.com/book/show/28815.Influence) by Robert Cialdini. If you're a former engineer, you'll especially love this book. It helps you understand how people tick, including yourself, and some of the techniques your competition are probably using.

Finally, don't be an asshole. It's so easy when you get good at sales to view the sale itself as the goal. It shouldn't be. The goal should be solving the customer's problem. Getting the sale is the first step, but make sure you only get it if you can genuinely help the customer-- if the customer will be thrilled they bought from you a month from now. The world has too many assholes willing to sell people the wrong thing for them. Don't be another one.



Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: