Thanks for pointing this out – we're working on putting a video on the landing page. If you'd like to try out Cohere before integrating, there's an option to connect an example webpage to your team after signing up!
Most of our users usually are already on a call or chat when they hop in a Cohere session, and we integrate with Intercom and Slack to make this easier. We're definitely thinking of ways to streamline this more!
Is there a video of a demo of the product anywhere?
Also is there audio involved as well? How do you communicate when you're in a session with the user?