> the delivery driver doesn't deliver it well. I've waited over an hour for delivery food before.
That's the cost of delivery. You can pay to cover the cost of fast deliver with short wait times and get hot food, or you can pay a lesser amount on a gamble that it ends in a long wait and cold food, or you can pay with your time and do it yourself. The balance has never been in favor of the general availability of delivery (with the exception of maybe places like NYC). It's surprising that it's popular at all, really.
That's the cost of delivery. You can pay to cover the cost of fast deliver with short wait times and get hot food, or you can pay a lesser amount on a gamble that it ends in a long wait and cold food, or you can pay with your time and do it yourself. The balance has never been in favor of the general availability of delivery (with the exception of maybe places like NYC). It's surprising that it's popular at all, really.