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Why do you have button X if you're not supposed to tap it? Will all your users read, understand and follow your instructions?



Sorry for being unclear. I updated my post. The service uses swedish digital ID verification. This is not feasible for reviewers.


You can't be the only app doing this. Others must have been approved. How did they handle it?


Lots of Apps have special log in system or even Apple Review User account just for the reviewers.

They will have the same hurdle. And resubmit again and again and possibly; again. That is why many developers are so frustrated. It isn't some one -off problems. It has been going on for years.

Just like the Butterfly Keyboard, it wasn't until a journalist wrote about it and mainstream media pick it up causing Apple PR damage before Apple acted on it. Just the same with App Store review. This time with DHH.


Don't get me wrong, most of the time they read the instructions and everything works great. No issue.

But the uncalled-for rejections happens enough that we can never feel confident. As I say, it's a major nuisance, but it isn't unworkable.


You create special ids, and logins for Apple reviewers so you don’t have this problem. Or you decide that’s too much hassle and accept the extra days in review as a different cost.


The same way. Resubmit until a reviwer reads the testing comments.




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