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Companies are made up of and run by people and the decisions made by those people are not necessarily solely profit-driven.

That doesn't mean that making money is not important to these people; of course it is. But it's not the only factor.



Corporations are owned by shareholders, aren't they the ones who ultimately make decisions?


Only nominally. In practice you will have a board and executives and managers who are subject to the conflicts of interest inherent to the principal-agent relationship. This is a major problem of economics.




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