This isnt that complex, its an appointment system. with the resources the government had for this they should have been able to produce something workable in 12 months. I find it hard to believe there wasnt something in place they could retool to serve this purpose

What government managed it right? Anyone in Europe?

Without enumerating the criteria for "right", you're probably not going to get a sensible answer.

A lot of the debate about pandemic management boils down to criticisms of, "did it wrong," without saying what would tip the threshold in the other direction.

This is problematic because it inspires a lot of talking past one another, resentment, and miscommunication. Ultimately it turns into a churn of frustration, defensiveness, and offense.

But even if you manage to get a response to agree on what, "right," means, the depth of their example is likely shallow. (e.g. "Such and such had only 12 infections because they such and such.")

This, too, is problematic, because it presupposes a ton of equivalent variables between the two countries. Population demographics, geographic structure, legal structure, culture, economic stratification, etc.

Conflation between a, "did it right," and a, "did it wrong," country is practically impossible, at least in the context of pandemic response. And anyone who tries to suggest otherwise is either ignorant, lazy, or obtuse.

If you get a satisfactory answer to your query, I'll move to the moon.