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I imagine a lot of people here would consider it pretty awful if they would be routinely punished because something happened totally out of their control--like a decision maker at a customer changing jobs tanking an "in the bag" deal. Yet that sort of thing happens all the time in sales.

Sales is especially harsh in some environments.

I knew someone who ran the business side of a small company. They thought they were really good at sales. But they were really just handling client service, billing, etc. for jobs that the consultants brought in through their own relationships. They ended up going on to do "client service" (i.e. sales) for a big NYC financial institution which lasted about a year. I'm sure it wasn't pretty.



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