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The thing I've seen, read and heard for years is "agency". Buzzword, but "having some ability to affect outcomes", so whether "I've moved the photocopier because people couldn't get to it where it was" or "I've moved the marketing team because they needed X" - as long as people feel they can make a difference, are listened to and their skills are used - they're more likely to be happy.

And this, presumably mean "great company culture" too.



But what you are allowed to do needs to be limited. That photocopier might be in a bad spot, but that is the only place where we have have enough power to run it. Marketing needs X, but they are by Y instead because I want them to be forced to interact with Y (at least when getting coffee), a team they would otherwise ignore to our eventual failure. Or worse the person I caught trying to use GPL-3 code in our proprietary code base.

Agency is good, but only if people understand where they have agency and make changes in those areas and leave the others to someone else.




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