I'm as big an Apple fan as they come but they've got some work to do in supporting their services.
My wife bought a subscription box with her Apple Card and somehow the subscription service assigned someone else's email address to her account and won't let her change it. For reasons I can't quite understand, that service sent her one box out of a six-box subscription so my wife called to dispute the charges with Apple Card. For a few months now she's bin in this Groundhog Day like cycle of them taking the money off the bill but then, after contacting the subscription service I assume, will put the money back on her bill until she calls to dispute it again.
Now, I know this is Goldman Sachs she's dealing with and not Apple but, it is called the "Apple Card" and I feel like Apple needs to step in and make Goldman Sachs do the right thing.
My wife bought a subscription box with her Apple Card and somehow the subscription service assigned someone else's email address to her account and won't let her change it. For reasons I can't quite understand, that service sent her one box out of a six-box subscription so my wife called to dispute the charges with Apple Card. For a few months now she's bin in this Groundhog Day like cycle of them taking the money off the bill but then, after contacting the subscription service I assume, will put the money back on her bill until she calls to dispute it again.
Now, I know this is Goldman Sachs she's dealing with and not Apple but, it is called the "Apple Card" and I feel like Apple needs to step in and make Goldman Sachs do the right thing.