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Or the customer emptied a large (inexpensive) package and hid a smaller (more valuable) item inside, leaving the unwitting cashier to scan the larger package at checkout and now counts for both items are off.

Or the vendor discontinued the item and replaced it with a slightly different one, but they both got put in under the same stock number and are hanging on the same hook.

No matter how much we try to perfect the digital world, the real world will always be messy, and interfaces between the two will always be difficult.



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