I've had complete strangers on the the street tell me to my face that I was ugly. That's life. Oh well. Rude-ass Bug reports are better than no bug reports.
Emotion 101: When people are pissed they curse. I agree with you, it would be beneficial for them not to but they do. I have a feeling a lot of the people who don't tolerate his language have never worked in customer service or with the public. Emotion happens, a LOT, learn to ignore it. Don't want to deal with it? Write a greasemonkey script that changes all the language you don't like into encouraging statements.
All the programmers I know are very logical, stable people and it seems as a whole they're not used to erratic emotional behavior that people in customer service are used to seeing.
Emotion 101: When people are pissed they curse. I agree with you, it would be beneficial for them not to but they do. I have a feeling a lot of the people who don't tolerate his language have never worked in customer service or with the public. Emotion happens, a LOT, learn to ignore it. Don't want to deal with it? Write a greasemonkey script that changes all the language you don't like into encouraging statements.
All the programmers I know are very logical, stable people and it seems as a whole they're not used to erratic emotional behavior that people in customer service are used to seeing.