> TBH, my team was very gracious about it and the RCA focused purely on the events that occurred and how to never let if happen it again. No blame game at all.
Which is how a PIR, PER or PCR should be. If you don't understand why someone makes a mistake, you can't avoid future mistakes.
Which is how a PIR, PER or PCR should be. If you don't understand why someone makes a mistake, you can't avoid future mistakes.