This is extremely good content, thanks for the link.
Just the first few pages are enough to convince me that Robinhood is a very poorly run organisation. As a financial technologist with a couple of decades' experience, basic things such as only having a 'physical inaccessibility' BCP plan is appalling.
I wouldn't touch this company with a penny of my money, whether as a customer or an investor.
> Robinhood’s BCP [Business Continuity Plan] was limited to events that physically prevented employees from working from the firm’s premises. As such, the firm did not consider applying its BCP to technology-related business disruptions, including the March 2-3 outage, which Robinhood considered an “existential” threat to its business
They're a FinTech firm and they didn't plan for technology outages but did for stuff like weather events? That's just crazy and noob-level planning.
