I used to be the PM for BlackBerry at a telco, and I remember using the early GPRS models.
To this day I miss having a lightweight, pocket (well, belt-strapped) email and IM client that I only had to charge once a week.
The ergonomics and UX were great (the side scroll and select wheel was 90% of it really, not the keyboard itself).
I used every single model until the Storm. That was their first touchscreen model, which was so bad, buggy and unusable I persuaded our CMO to only buy 200 (which was a great decision, since in the UK there was something like a 25% return rate in the first week).
By then I had seen enough. I swapped my Bold for an iPhone and never looked back.
To this day I miss having a lightweight, pocket (well, belt-strapped) email and IM client that I only had to charge once a week.
The ergonomics and UX were great (the side scroll and select wheel was 90% of it really, not the keyboard itself).
I used every single model until the Storm. That was their first touchscreen model, which was so bad, buggy and unusable I persuaded our CMO to only buy 200 (which was a great decision, since in the UK there was something like a 25% return rate in the first week).
By then I had seen enough. I swapped my Bold for an iPhone and never looked back.