I worked for one of the "bad actors" that was terminated by Cloudflare. To this day they have not provided anyone with a reason for the termination. To my knowledge, the site in question was not breaking any terms of service and when I asked customer support why the account had been terminated they pointed me to the clause that said something to the effect of "Cloudflare may terminate an account for any reason or no reason at all."

They also refused to provide a refund. I will never use Cloudflare again nor recommend them to any of my clients.