OK, this is actually an amazing framing, because it honestly does seem like way way too many otherwise-smart people seem to prefer the idea of all of their problems being solved by corporate vigilante billionaires--such as Cloudflare or Apple--than government, without seemingly caring about the negative effects of having justice dolled out by caped crusaders who do whatever they want while police are told to get out of the way...
I have raised this same argument many times in various debates on Right to Privacy, free speech on online platforms etc.
One counter point that regularly comes up is that people have become cynical of the system and feel that it doesn't respond to their need fast enough or even in an easy and accessible manner. This is partly true. Laws and regulations still haven't caught up to the various things online platforms are trying at a fast pace. (And that's by design in mature democracies - politicians are supposed to observe the effect of something on a society before deciding the best way to legislate on it). And thus people are being forced to turn to the corporates instead to address their need.
I mean, who wouldn't prefer to just yell at Twitter or Facebook to take down a post compared to the convulated process of the judiciary to do it legally?
Thankfully, the governments around the world are finally starting to debate laws and regulations on Privacy, Right to Repair, etc. are starting to legislate on it.
