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> It's incredibly inefficient for people to drive their car to a store and pick up items that take up like 5% of the total space in the vehicle

In a well planned and funded city you'd have public transport to transport people to stores where they can look at and try out items before committing to buy them.

The fact that most goods that are returned (and a disturbingly large amount of goods that haven't been sold but incur high storage fees, see https://daserste.ndr.de/panorama/archiv/2021/Trotz-Neuregelu...) are actually destroyed is what makes the environmental balance so bad.




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