Our photo process is lightjet chemical process,
most other companies use either a digital or
inject process which is not as good as chemical
photographic process.
I bet 99.9% of customers cannot tell the difference between prints made by a
1) lightjet
2) Fuji Frontier
3) Noritsu
4) $500 inkjet printer
According to your FAQ, you are using "Fuji Crystal Archive" paper, which many of your competitors use (Snapfish, for instance).
It looks like you are targeting yourself to a high end market, while your print sizes are 4x6", which is very strange.
Don't get me wrong, I don't want you to fail, I'm just surprised with your business model, it's really confusing.
I need to update the FAQ but we have since switched to lustre paper which is not crystal archive (that is only glossy).
One customer told us: "Shutterfly was really disappointing: pixelated, poor colors, and just a cheap feel - we'll never use them again." I quoted him in my post. Feel free to reach out to him to confirm.
As I mentioned in the post, 4x6 is just the start. We've only been working on this for 2.5 months :)
I don't know how we could be more clear about our current business model. Not much to discuss there. As far as print quality is concerned, you seem like you have made up your mind that there is no difference. We have seen prints from different suppliers and printers, and there is a significant difference in quality. Here is some context that will educate you on quality printing process http://blogofwilliam.tumblr.com/post/9277485802/picplum-a-qu...
I bet 99.9% of customers cannot tell the difference between prints made by a
1) lightjet
2) Fuji Frontier
3) Noritsu
4) $500 inkjet printer
According to your FAQ, you are using "Fuji Crystal Archive" paper, which many of your competitors use (Snapfish, for instance).
It looks like you are targeting yourself to a high end market, while your print sizes are 4x6", which is very strange.
Don't get me wrong, I don't want you to fail, I'm just surprised with your business model, it's really confusing.