I was fortunate to work with pc/jc/will in ~2016-18, and my experience has been the opposite. They were super professional and in the time that I've worked with them seemed like genuinely good people. They can be tough negotiators which hey, sucks if you're on the other side of the table, but that's exactly what you want out of a good leadership team. And a lot of stuff slips through the cracks, but I'm not sure what else you'd expect from a company that went from 0 -> $100B in a decade.
I can see how the intersection of these two properties may sometimes look like what you're describing, but from everything I've seen (which isn't too much, but it's enough) your interpretation of the facts really doesn't seem accurate.
(As a disclaimer, I do have a horse in this race because I have some stock, but I'm pretty certain I'm being objective about this)
TL;DR: me and you are looking at the same screen but aren't watching the same movie.
I can see how the intersection of these two properties may sometimes look like what you're describing, but from everything I've seen (which isn't too much, but it's enough) your interpretation of the facts really doesn't seem accurate.
(As a disclaimer, I do have a horse in this race because I have some stock, but I'm pretty certain I'm being objective about this)
TL;DR: me and you are looking at the same screen but aren't watching the same movie.