Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Sure, How about Google borking a user's device with OTA updates and then telling users to go pound dirt with their silence?

https://9to5google.com/2015/04/10/nexus-5-nexus-7-bricked-an...



That appears to be (a) unintentional, which is a critical distinction (b) 7 years ago and (c) if the comments section is to be believed, resolved by calling Google up, explaining the situation and receiving a complementary warranty extension.

  To their credit they stood behind it. Mine was repaired, FREE (October 2015)
The delay was, more than likely, simply that big companies move slow. This is not the same thing.


Point A is a simplification. Point B is irrelevant. If you think it's bad it doesn't matter when it's done. Or will you say that in a few years what you think is bad that this developer has done is no longer bad? This is flawed reasoning. Point C you're sugar coating it. He initially was denied and given the run around and only after making a sufficient fuss was he deemed worthy of a warranty extension. How many others weren't? It's the same thing in american healthcare where insurance companies will "Accidentally" deny coverage a few times for certain things just to get the less persistent people to give in and not bother fighting for what they're owed.

But here's the real context on Point A since you don't want to actually look into it further and most outlets aren't going to bother doing it either. Once Google realized what was happening, well, it kept happening. They were pushing these OTA updates in some cases with 0 user intervention. Not to mention you're taking the comments out of order. That specific commenter had his device bricked multiple times. Why don't you quote that part of his dialogue?

Maybe you should ask why devices would be bricked in the same way multiple times?


I'm sorry but there's no comparison between mishandling a bug causing an issue for customers unintentionally, and intentionally nuking all your customers from orbit with a malicious commit because you threw a temper tantrum. There's a ton of good ways to handle this. Find a new owner, for instance.





Consider applying for YC's Winter 2026 batch! Applications are open till Nov 10

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: