discoverability on netflix has been incredibly poor for many years. i don't want to dig through infinite feeds of twee-sounding categories your algorithm came up with. i don't want to see what you think i want (a bunch of cheaper derivatives of things i've already watched). i want to look for specific things in specific categories and find them.
i don't even recommend movies on netflix to friends and family anymore because now it's a coinflip whether they'll still be available. but the most damning indictment i've witnessed is that my technologically illiterate parents have simply gone back to getting dvds from the library.