I have seen real proof of this. The only reason "regular" people buy Android is to save money, but it becomes a support issue for their children and grandchildren. I've made sure my entire family is on iPhone. My mom could never figure out the bottom three buttons on Android. iOS makes more sense to her.
Not entirely sure what point you're trying to make here.
Or, in other words: the exact same thing happens to my 80 year old grandmother when I explain about my android phone.
Doesn't make the device any less useful.