It's ironic because when I've worked in the office (basically all my life until covid) the management would often try to encourage people to more actively document their work in tickets or Confluence, and keep their ticket status updated in real time. It would seem that making the company remote-first would drive the exact changes that managers often want to make anyway.
In my experiences (multiple), in-person work is primarily about the appearance of work, and not nearly as much about the actual work.
I've tried to properly document basic reasonings and how-to's for future people in the roles, and told that wasn't really the work needed done. Then again, management failed to understand that onboardinng and more routine-ish tasks could be documented and sped up.
I jumped ship from my previous job (that was forced WfH with grumblings of returning any day now), to a 100% true remotework position. I'll *NEVER* go back to a hybrid or WfW job again.
Exactly! When we switched to remote at the start of COVID all our communication issues seemed way less important as people were communicating more on slack.