But I do know people who have designed systems to make it more difficult for those 0.01% of people to contact a human or get anything done about it because that increases their profits.
Okay, maybe you're fine that some amount of people are just collateral and the system is not going to be adjusted to minimize that because there are other priorities (eg. meta's share price).
But when people need to spread their wings and fly off in to a fantasy world in order to pretend that isn't happening, then it's probably not going to end well for them / be conducive to their mental health in the long run.
Okay, maybe you're fine that some amount of people are just collateral and the system is not going to be adjusted to minimize that because there are other priorities (eg. meta's share price).
But when people need to spread their wings and fly off in to a fantasy world in order to pretend that isn't happening, then it's probably not going to end well for them / be conducive to their mental health in the long run.