Ticket vendors usually have crappy terms of service. Why did you agree to it?

As the previous comment said, this belongs in small claims court, not chargebacks.

Because it's either that or never get to see cool things? This doesn't justify ripping off individuals who made the purchase in good faith.

You may very well be right: maybe they're ripping you off and maybe the ToS are unenforceable.

What I'm saying: adjucating these situations is the purview of a justice system (ie courts). If you were ripped off, you can always go after the party that caused damages (ticket issuer). If you want a "short cut" to "justice" provided by a credit card processor, well then they get to decide when & how -- and I don't think it's unreasonable for them to collect "evidence" from both parties to make more-informed decisions. And again, if you dislike their rulings you always have small claims court at your disposal.

It's not justified. But every time we click past terms of service, we know we're agreeing to a small chance of getting screwed.