I experienced something similar, and eventually gave up because I got stuck in an endless loop -- and as a consequence I had to give up using that google service. Since there was no way to contact Google about this matter I blamed myself: I thought I was the only one on Earth stupid enough to get in this situation and that the other 6.9 billion people get along with Google fine. But since then I've read more stories like these, and I'm glad I'm not the only one anymore.