I admit that I'm relieved that this open letter was not another public bashing. I love stories like this and, most importantly, I really love balsamiq. I didn't know anything about its creator/founder, but I'm glad he's as upstanding as the product he produces.
What's admirable here is not that he provided a free $79 license (that's relatively easy). What's admirable is that he responded personally, and irrationally selflessly.
Knowing Peldi, I know exactly why he does such things. In every software entrepreneur, he sees a peer and the potential for someone to build something great.