It's the entire website actually, not just this tool. Bureaucracy is complicated... | Hacker News

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		nicbou on Aug 6, 2022 \| parent \| context \| favorite \| on: Ask HN: How to Handle Help Vampires? It's the entire website actually, not just this tool. Bureaucracy is complicated. You need a human sometimes. Perhaps a contact form could nudge them towards a longer question.

gus_massa on Aug 6, 2022 [–]

You need a different canned reply for each page in your site. Probably 5 is enough. I have a few, but I edit them when the question has a twist. (And I write a full answer when necessary.)

> Bureaucracy is complicated. You need a human sometimes.

Completely agree.

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