In May 2020, my wife's Dell laptop blipped out during her morning coffee from an over-weekend break, and by noon there was a Dell technician sitting at a card table in our garage, 32F/0C degrees, socially isolating from any germs we could have, and he swapped motherboards inside of an hour. Incredible.
I had a Dell Precision laptop and a super long subway commute. Apparently the beast wasn't designed for use under those conditions and parts started failing. They replaced whatever it took to get it working again. I was so sad when the new parent company changed our hardware provider.
Reaching freezing in early May is not at all uncommon in most of New England, for starters. I imagine it's also not completely rare in the upper Midwest.
Temps vary widely in the Bay Area—microclimates really are a thing. Freezing temps and >100F are common in the east bay, but quite rare out on the coast.
