And yet I've had problems with every AirPod I've owned (Normal, Pro, and Max) and at this point, with the issues with the Max, I'm fed up. It's awful, and for the price I've paid, I should not be having these issues.
Same here, so many issues that always led to dead earphones after <18 months.
I won't be buying any more Apple headphones after my current Airpods Pro dies (already quite unreliable charging in the case, so unless I check and place it down gently I'm likely to come back and find it out of battery from one of the earpieces having been on the whole time).
I only stuck with airpods this long because their bluetooth functionality really is great especially when I was in a little apartment with an Apple TV as well as my phone. But they're really disappointingly unreliable, badly overpriced, and Apple support around them is always terrible (in my experience in the UK).