What about some sort of tool that hooks into SA directly? Something that acts as a more user friendly front end and allows people to automate common tasks etc?
Its not called "hooking into", building your own UI's is the expected and proper way of working with SAP now. SAP even provides the tools for building your own HTML based (simplified functionality) GUIs. There will always be power users who will fix data in the backend directly, but working with custom GUIs is the way to work with SAP.
