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There absolutely is. Fraudulent misrepresentation and concealment.

If they are purposely making it difficult to understand and choose options then that can be a form of fraud.




Is there any precedent of someone proving fraudulent concealment based on a confusing UX?


I believe so, but I know various SaaS’s cancellation UX’s have been litigated.


It's not about logic or even law. Suing a giant like Google implies a base cost in legal fees that is simply not an option for most regular companies. They'll draw you out in procedure way before you can see a juge, let alone plead your case.

Global corporations are in a league of their own.




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