I've done something like this with my bank, I tell them it's a bunch of nonsense because the security question recovery is just a variation of a weak password so we'll need to validate me some other way. They always can
I was on a first date and forgot my wallet so the first place we went was the bank. I had to repeat all my info 3x. I leveled with them and pointed to my date and said I need $100. They gave me the $100.
