This really hurt me last year, when I migrated away. I didn't realize at the time how much didn't come with, so I've been playing the reset / recovery game since.
I feel your pain. I switched to KeePassXC, and will never use an online password manager again.
For a password management company, they can't even be bothered to fuzz their export functionality. QuickCheck works unreasonably well on `import(export(a)) == a`.
But maybe it's intended to be buggy, in order to keep you in their walled garden. Clearly the sync between devices works, so they have solved this problem.
> Clearly the sync between devices works, so they have solved this problem.
Presumably they don't use CSV to sync, they're using a saner json/etc. data structure that they're not letting us export ourselves. Seriously, being limited to CSV in this day and age...