OMG sorry this is so relevant ... we've just been dealing with a client with SAP software that is supposed to automate on-boarding suppliers/customers.
It takes 2 people client side to hand hold third-parties through the labyrynth, and 1 person at the third party to desperately go back and forth to those 2 people to check if everything is ok and to answer questions about why things aren't progressing.
Literal facepalm.
Have had the same experience with two other clients recently. What is going on with SAP?
It takes 2 people client side to hand hold third-parties through the labyrynth, and 1 person at the third party to desperately go back and forth to those 2 people to check if everything is ok and to answer questions about why things aren't progressing.
Literal facepalm.
Have had the same experience with two other clients recently. What is going on with SAP?