It should be obvious to any product manager or engineer that a product is going to have buyers who don't have anything else from the product line. That's a thing that happens.

That's assuming Apple TV engineers are living in their bubble and no product/design people validate the screens showned to users (including wording and presentation). Then allowing a product to be updated and maintained in this conditions brings further questions on management and how they see their users.

You might as well be right, but I'm not sure it paints Apple in a better light.

> I’m not surprised apple’s engineers simply didn’t conceive of this situation occurring.

Why should we cut slack to a multi-billion dollar company, do they have no staff that can check basic assumptions?

Should we apply the same logic if they forget poor people exisy and their ML labels them as dirt? Or that black people exist?

I think I'd rather apply Hanlon's razor in this case.

(I've worked at Apple and have witnessed this sort of myopia firsthand.)