If you leave the country without setting up SMS you can’t ever use 2FA. They claim to support adding foreign numbers, support people being abroad, support adding new DigiD accounts from abroad, but oh no you can’t just add a number. Not even by going to an office or doing a virtual interview. I would think this violates EU law on discrimination. If you live in the UK post-Brexit it’s now totally impossible, I believe (since you aren’t even allowed to make a new account).
Holder of Dutch passport here. I created a DigiD account from France, using a French phone number.
You plan a video conf using their web app, connect at the right time, and show your passport when asked.
As an aside, I login without using their app, as my Android phone does not support Google Play.
Don't know what happens if you don't have a dutch passport though. I guess they are under no obligation to render services to people that are neither citizen nor national.
A bit like when I got married and the French state wanted proof that I wasn't already married before, during the period I had lived in the UK. The UK services wouldn't give me the time of day, since I was neither British nor living there. I ended up getting an official looking note from the Dutch embassy to the UK, stating that "to the best of their knowledge I wasn't married" =)
Create - from the EU - yes. As I said: you cannot add to existing that you already use extensively. And not create new from outside EU. That’s what makes it so shambolic. They clearly have the ability to both do it technically and to verify appropriately.
No problems using similar UK services for EU citizens I know, nor non-EU. Usual bank/address shenanigans at the start, but no issues with government gateway etc.
After moving to the States and losing my Dutch mobile number I was also not able to use it for more than 10 years.
During covid the government provided an ability to schedule a zoom call to verify identity remotely and set up Digid with a foreign number so I finally have it.
